Speak to a person

To speak to a human follow these steps:

Before seeking human help which takes time check if the problem can by fixed automatically:

  • Check the support articles
  • Ask ScrappyBot (little circle at the bottom right of the page)

If the above still didn’t help:

  1. Open ScrappyBot at the bottom right of the page
  2. Enter your name and email if it asks
  3. Tell Scrappy Bot “Get a human please”
  4. ScrappyBot will transfer you to our human support department
  5. Please describe your problem in the chat, so we can help you.
  6. This automatically opens your ticket 🎟 , we will email you back.