Speak to a person
To speak to a human follow these steps:
Before seeking human help which takes time check if the problem can by fixed automatically:
- Check the support articles
- Ask ScrappyBot (little circle at the bottom right of the page)
If the above still didn’t help:
- Open ScrappyBot at the bottom right of the page
- Enter your name and email if it asks
- Tell Scrappy Bot “Get a human please”
- ScrappyBot will transfer you to our human support department
- Please describe your problem in the chat, so we can help you.
- This automatically opens your ticket 🎟 , we will email you back.